INFORMATION-Leica
Vấn đề Sensor M9_About.
Stefan Daniel
Dear M9 Users,
Please let me update you on the broken cover glass situation. We at Leica are aware of the issue and the current reported isolated instances are a very low proportion of the cameras delivered.
Our colleagues both in R&D and QA are investigating and have not yet determined a root cause, nor it was possible to provoke a sensor to crack in our labs (temperature shock, heat, cold, humidity, mechanical bending etc.).
Cameras found to have this fault are having the sensor assembly replaced as a priority (free of charge of course) and our Customer Service will complete the repair in the shortest delays possible.
With my best regards,
Stefan Daniel, Leica Camera AG
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